As informed by the manufacturer, Church & Dwight (Australia) Pty Ltd, Curash Sorbolene cream is now a thinner consistency. Therefore, the product is now more watery/ runny compared to previous batches and it is not a quality issue of the product.
As a responsible business entity, UNIQUES always gives the priority to the safety and quality of products and therefore we follow the standard storage and delivery guidelines through out the process to ensure that the quality of the product is not compromised. Since this is not a quality issue of the product, we will not accept complaints with regards to watery/ runny nature and no refund/ replacement products will be issued.
You can find images of communications with the manufacturer and user reviews posted by Australians customers who experienced the watery/ runny nature of the product below.